Your information is completely safe with us
This privacy policy explains in detail how your personal information is collected, used, and kept secure on the 333kb platform.
Privacy Policy — Introduction
333kb ("we", "us", or "the platform") provides a trusted online casino and sports betting service for users in Bangladesh. We treat the protection of your personal information as our top priority. This privacy policy ("policy") tells you what types of information we collect, why we collect it, how we use it, and how we keep it secure.
By using 333kb's services, you agree to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.
What information we collect
When you register on 333kb, carry out transactions, or use our services, we may collect various types of information as described below.
Personally Identifiable Information
Information provided at the time of account creation includes:
- Full name and date of birth
- Email address
- Username and password (in encrypted form)
- Verification information related to national identity card or passport
Financial Information
Information collected for deposits and withdrawals:
- bKash, Nagad, Rocket, Upay account numbers
- Bank account and routing information
- Transaction history and amounts
- Limited information from Visa and Mastercard cards
Technical Information
Information collected automatically while you use the platform:
- IP address and device identifiers
- Browser type and operating system
- Site access times and session logs
- Cookie and local storage data
Gaming Activity Information
Information related to how you use the platform:
- Play history and betting details
- Records of bonus and promotion usage
- VIP tier and points information
- Records of communication with the support team
How your information is used
333kb uses your information only for legitimate and necessary purposes. The main reasons for our use of your data are described in detail below.
2.1 — Account Management and Service Delivery
Your information is used to create, verify, and manage your account. This includes identity confirmation, transaction processing, bonus distribution, and VIP membership management. Our goal is to provide you with a safe and smooth gaming experience.
2.2 — Security and Fraud Prevention
Your information is used to ensure account security and to detect suspicious activity. We take active measures to prevent unauthorized access, identity theft, and financial fraud. We operate in compliance with SSL encryption and fair play principles.
2.3 — Customer Support
To provide support in Bengali via 24/7 live chat, our team may view your account and transaction information. This ensures fast and effective resolution of your issues.
2.4 — Service Improvement and Personalization
By analyzing your gaming preferences and activity, we improve your experience. This makes it possible to create game recommendations, bonus offers, and promotional content tailored to your preferences.
2.5 — Legal and Regulatory Obligations
In accordance with applicable laws and regulations, we are required to retain certain information and, when necessary, provide it to the relevant authorities. Compliance with anti-money laundering measures and KYC (Know Your Customer) policy falls under this category.
Data Sharing and Disclosure
3.1 — Service Provider Partners
To operate our platform, we work with certain trusted third-party service providers, such as payment processing companies (bKash, Nagad, Rocket, Upay), game providers, and IT infrastructure services. These partners are provided only with the information necessary for their role and operate under strict confidentiality agreements.
3.2 — Legal Obligations
We may be required to disclose information in response to court orders, lawful requests from government authorities, or as required by applicable law. Such disclosures are always made within the bounds of the law.
3.3 — Business Changes
In the event of a merger, acquisition, or sale of assets involving 333kb, user information may be transferred. In such circumstances we will give you advance notice and publish an updated policy.
Cookie and Tracking Technologies
The 333kb website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, carry out security checks, and save preferences. Without these cookies the platform cannot function properly.
Analytical Cookies
Analytical cookies are used to understand how the platform is used. They help us improve our services and identify technical issues. Information collected from these cookies is used for statistical purposes.
Functional Cookies
These cookies are used to save your language preferences, display settings, and other personalized choices. They make your experience more convenient each time you log in.
Cookie Controls
You can control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may mean that some features of the platform are no longer available to you.
Data Security Measures
333kb uses industry-standard technologies and practices to protect your information. As a secure and reliable platform, we always treat data security as our top priority.
5.1 — Encryption Technology
All communications on 333kb are secured using SSL/TLS encryption. All data exchanged between your browser and our servers is transmitted in encrypted form, making it unreadable to unauthorized parties. High-level encryption is also used for storing financial information.
5.2 — Access Controls
Only authorized staff have access to your personal information, and they operate under strict confidentiality obligations. Multi-layer authentication is applied to our systems.
5.3 — Regular Security Audits
We conduct regular security audits and vulnerability assessments. Any potential security risk that is identified is resolved quickly.
5.4 — Data Breach Notification
In the event of an unexpected data breach where your information may be at risk, we will notify you within a reasonable time and take the necessary remedial steps.
Data Retention Period
6.1 — Active Accounts
We retain your information for the entire period your account remains active. This includes transaction history, gaming activity, and support records.
6.2 — After Account Closure
Even after an account is closed or deactivated, we retain information for a defined period as required by legal obligations. Records of financial transactions are generally retained for a longer period.
6.3 — Data Deletion Requests
You may request that your information be deleted; however, due to legal obligations, some information may not be possible to delete completely before a specified period has passed. In such cases we will inform you in detail.
Your Rights and Choices
333kb respects your rights over your personal information. Your main rights are described below.
Right of Access
You have the right to know what information we hold about you. Upon request, we can provide you with a copy of your information.
Right to Rectification
If your information is incomplete or incorrect, you may request that it be corrected. This request can be made from your profile settings or through the support team.
Right to Erasure
Where there is no legal obligation to retain it, you may in certain circumstances request that your personal information be deleted.
Right to Object to Processing
You have the right to object to the use of your information for marketing communications. You may stop receiving promotional messages at any time.
Data Portability
In certain cases you have the right to request that your information be provided in a structured, commonly usable format.
Withdrawal of Consent
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing that took place prior to it.
Protection of Minors
333kb's services are only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under 21 or allow them to create an account. The age verification process is strictly followed during registration.
If we find that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed. We follow responsible gaming policies and are always committed to protecting minors.
Third-Party Services & Links
9.1 — Game Providers
The 333kb platform features content from various game providers including Pragmatic Play, Spribe, JILI, and PG Soft. These providers may have their own privacy policies and may collect certain technical data through their games.
9.2 — Payment Providers
For transactions made through bKash, Nagad, Rocket, Upay, and bank transfer, the privacy policy of the respective payment provider applies. We are not responsible for the policies of these providers.
9.3 — Analytics Tools
We use analytics tools to monitor and improve the performance of the platform. These tools may collect aggregated and anonymised data about user behaviour.
Changes to the Privacy Policy
333kb reserves the right to change or update this privacy policy at any time. If there are significant changes to the policy, we will notify you by email or through a special notice on the platform.
By continuing to use the platform after any changes, you consent to the updated policy. We therefore recommend that you visit this page regularly. The date of each update is noted at the top of the page as "Last Updated".
Contact Us
Privacy-Related Enquiries
If you have any questions about this privacy policy or wish to exercise your data rights, please get in touch with us.
You can read our Responsible Gaming or Terms & Conditions — Responsible Gaming | Terms & Conditions
Quick Links
Other important policy pages from 333kb: